You have tried a few things. Something demoed well. Very little of it is doing real work.
AI programs fail the way engineering programs fail, and the failure has nothing to do with the models. The work itself takes minutes. The process around it takes weeks, and almost all of that time is waiting on handoffs nobody is tracking.
- 01
No owner
AI is everyone's priority and nobody's job. When a workflow produces a bad result, the answer is "the AI did it," and that answer does not survive a board meeting.
- 02
AI on a broken process
A model gets dropped onto the workflow as it is. The step it touches gets faster. The four handoffs around it stay, so the elapsed time barely moves.
- 03
No baseline
Nobody wrote down the old number before the pilot started. Six months later nobody can say whether it worked, so it never gets funded or killed.
That is a program problem. It gets solved by someone who has run programs, not by buying another tool.